Shipping policy

Effective Date: August 4, 2026

Welcome to TreasureIslan.com. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting, browsing, or purchasing from our website, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

TreasureIslan.com is committed to providing high-quality jewelry products and a secure shopping experience. Please read these Terms carefully before placing an order.

1. Business Information

Business Name: TreasureIslan.com

Business Category: Jewelry

Email: treasureislan555@gmail.com

Phone: +91 9091555637

Business Address:

Kalika Khali

PO: Mathchandipur

District: Purba Medinipur

West Bengal – 721659

India

GSTIN: 19BQVPK1023K1ZH

2. Acceptance of Terms

By accessing or using TreasureIslan.com, you confirm that:

  • You are at least 18 years old or using the website under the supervision of a parent or legal guardian.

  • You agree to comply with all applicable laws and regulations.

  • You accept these Terms without limitation or qualification.

3. Changes to Terms

TreasureIslan.com reserves the right to update, modify, or replace these Terms at any time without prior notice.

Any modifications become effective immediately after publication on the website.

Continued use of the website constitutes acceptance of the updated Terms.

4. Products and Services

TreasureIslan.com offers jewelry and related accessories through its online platform.

We strive to ensure:

  • Accurate product descriptions

  • High-quality images

  • Correct pricing

  • Availability information

However:

  • Slight differences in color may occur due to lighting or monitor settings.

  • Handmade or artisan jewelry may have minor natural variations.

  • Product dimensions are approximate.

These variations do not constitute product defects.

5. Product Availability

All products are subject to availability.

We reserve the right to:

  • Discontinue any product

  • Modify specifications

  • Limit purchase quantities

  • Cancel orders if inventory becomes unavailable

Customers will be informed if an item cannot be fulfilled.

6. Pricing

All prices displayed are in Indian Rupees (INR).

Prices may change without prior notice.

Applicable taxes are charged as required under Indian law.

Pricing errors may occasionally occur.

If an incorrect price is displayed, we reserve the right to:

  • Cancel the order

  • Refund the payment

  • Offer the customer the option to proceed at the correct price

7. Orders

An order confirmation email does not guarantee acceptance of the order.

TreasureIslan.com reserves the right to:

  • Refuse any order

  • Limit quantities

  • Cancel suspicious transactions

  • Verify customer information before shipping

Orders may be canceled in cases including:

  • Pricing mistakes

  • Inventory shortage

  • Fraud prevention

  • Payment verification issues

8. Payments

We accept secure payment methods offered through our checkout.

Payment options may include:

  • UPI

  • Debit Cards

  • Credit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (where available)

All online transactions are processed using secure payment gateways.

TreasureIslan.com does not store complete payment card details.

9. Shipping

Orders are generally processed within the estimated processing time shown on the website.

Delivery timelines depend on:

  • Courier availability

  • Destination

  • Weather conditions

  • Public holidays

  • Unexpected logistical delays

Delivery estimates are not guaranteed.

10. Customer Responsibilities

Customers agree to provide:

  • Accurate name

  • Complete delivery address

  • Valid phone number

  • Correct email address

TreasureIslan.com is not responsible for delivery failures caused by incorrect customer information.

11. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review that policy before purchasing.

Products returned without authorization may not be accepted.

12. Cancellations

Orders may be canceled before shipment.

Once shipped, cancellation requests may not be accepted.

TreasureIslan.com reserves the right to cancel any order at its sole discretion.

13. Intellectual Property

All content available on TreasureIslan.com, including:

  • Logos

  • Graphics

  • Product images

  • Icons

  • Website design

  • Text

  • Product descriptions

  • Layout

  • Software

is the exclusive property of TreasureIslan.com or its licensors.

No material may be copied, reproduced, modified, distributed, or republished without written permission.

14. User Conduct

Users agree not to:

  • Violate any law

  • Upload malicious software

  • Attempt unauthorized access

  • Use automated tools without permission

  • Interfere with website operations

  • Submit false information

  • Abuse customer support

Violation may result in suspension or permanent termination of access.

15. User Accounts

If account creation is available:

Users are responsible for:

  • Maintaining password confidentiality

  • Restricting account access

  • Updating personal information

  • Reporting unauthorized access immediately

TreasureIslan.com is not liable for losses caused by compromised credentials.

16. Reviews and User Content

Customers may submit:

  • Product reviews

  • Ratings

  • Feedback

  • Suggestions

By submitting content, you grant TreasureIslan.com a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and publish that content for business purposes.

Content containing offensive, illegal, misleading, or defamatory material may be removed without notice.

17. Promotional Offers

Discounts, coupons, promotional campaigns, and special offers:

  • May have expiry dates

  • Cannot usually be combined unless specified

  • May be withdrawn without notice

  • Are subject to additional terms

TreasureIslan.com reserves the right to refuse misuse of promotional programs.

18. Third-Party Links

Our website may contain links to third-party websites.

These links are provided solely for convenience.

TreasureIslan.com does not endorse or control third-party websites and assumes no responsibility for their content, services, or privacy practices.

19. Limitation of Liability

To the maximum extent permitted by law, TreasureIslan.com shall not be liable for:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Lost profits

  • Business interruption

  • Data loss

  • Delay in delivery caused by third parties

  • Technical issues beyond our control

Our total liability shall not exceed the amount paid for the purchased product.

20. Disclaimer

All products and services are provided on an "as is" and "as available" basis.

TreasureIslan.com makes no warranties regarding:

  • Continuous website availability

  • Error-free operation

  • Virus-free access

  • Complete accuracy of all website content

21. Indemnification

You agree to indemnify and hold harmless TreasureIslan.com, its owners, employees, affiliates, and service providers against any claims, damages, liabilities, expenses, or legal costs arising from your misuse of the website or violation of these Terms.

22. Privacy

Use of this website is also governed by our Privacy Policy.

By using TreasureIslan.com, you consent to the collection and processing of information as described in that policy.

23. Force Majeure

TreasureIslan.com shall not be held responsible for delays or failures caused by events beyond reasonable control, including:

  • Natural disasters

  • Floods

  • Earthquakes

  • Fire

  • Pandemic

  • Government restrictions

  • Internet failures

  • Transportation disruptions

  • Labor disputes

24. Governing Law

These Terms shall be governed by and interpreted according to the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Purba Medinipur, West Bengal.

25. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

26. Entire Agreement

These Terms constitute the entire agreement between TreasureIslan.com and the customer regarding the use of the website and supersede all previous communications and agreements.

27. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

TreasureIslan.com

Email: treasureislan555@gmail.com

Phone: +91 9091555637

Address:

Kalika Khali

PO: Mathchandipur

District: Purba Medinipur

West Bengal – 721659

PIN: 721659

GSTIN: 19BQVPK1023K1ZH

Thank you for choosing TreasureIslan.com. We appreciate your trust and look forward to serving you with quality jewelry and excellent customer service.