Contact information
Get in Touch with TreasureIslan.com
Welcome to TreasureIslan.com, your trusted destination for premium jewelry and elegant accessories. We believe that excellent customer service is just as valuable as the products we offer. Whether you have a question about an order, need assistance selecting the perfect piece of jewelry, require information about shipping, returns, payments, or simply want to share your feedback, our dedicated customer support team is here to help.
Customer satisfaction is our highest priority. Every inquiry is treated with care, professionalism, and prompt attention. We are committed to providing a smooth and enjoyable shopping experience from the moment you browse our collections until your order reaches your doorstep.
Contact Information
Business Name
TreasureIslan.com
Business Category
Jewelry
Email Address
Customer Support Number
9091555637
Business Address
Kalika Khali
PO: Mathchandipur
District: Purba Medinipur
State: West Bengal
India – 721659
GST Number
19BQVPK1023K1ZH
Customer Support Hours
Our support team is available during the following business hours:
Monday – Saturday
9:30 AM – 7:00 PM (IST)
Sunday
Closed
Public holidays may affect our response times. We appreciate your patience during these periods.
How Can We Help?
Our customer support team can assist you with a wide range of inquiries, including:
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Product information
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Jewelry material and specifications
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Order placement assistance
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Payment-related questions
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Shipping and delivery updates
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Order tracking
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Return and refund guidance
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Exchange assistance
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Damaged or defective products
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Cancellation requests
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Warranty-related questions
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Bulk purchase inquiries
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Gift orders
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Corporate orders
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General feedback and suggestions
No matter what your concern may be, our team will do everything possible to provide a satisfactory solution.
Product Assistance
Choosing jewelry online can sometimes feel challenging. If you need help selecting the right product, our customer support team is happy to guide you.
We can assist with:
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Necklace recommendations
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Ring selection
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Earrings and bracelet guidance
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Gift recommendations
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Product dimensions
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Material information
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Care instructions
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Styling suggestions
Our goal is to help you make informed purchasing decisions.
Order Support
If you have already placed an order, we can assist you with:
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Order confirmation
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Shipping updates
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Tracking information
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Delivery delays
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Address corrections (before dispatch)
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Order modifications (where possible)
Please include your order number when contacting us to help us assist you more efficiently.
Shipping Assistance
Have questions about shipping?
Our team can provide information regarding:
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Shipping timelines
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Delivery locations
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Courier partners
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Shipping charges
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Delayed shipments
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Lost packages
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Delivery attempts
We work with reliable courier partners to ensure timely and secure delivery.
Returns & Refunds
Customer satisfaction is important to us.
If you experience any issues with your purchase, contact us as soon as possible. We will guide you through the return or refund process according to our store policies.
For faster assistance, please include:
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Order Number
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Product Name
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Photos of the product (if applicable)
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Description of the issue
Damaged or Incorrect Items
If your package arrives damaged or you receive the wrong item, please contact us immediately.
When reporting an issue, kindly provide:
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Order Number
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Product photographs
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Package photographs
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Description of the problem
Our support team will investigate the issue and work toward a fair resolution.
Payment Assistance
We support secure payment methods for a safe shopping experience.
If you encounter any payment-related issues, contact us for assistance regarding:
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Payment failures
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Duplicate payments
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Transaction verification
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Payment confirmation
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COD-related questions (if available)
Jewelry Care Support
To maintain the beauty and longevity of your jewelry:
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Store jewelry in a clean, dry place.
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Avoid direct contact with perfumes and chemicals.
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Remove jewelry before swimming or exercising.
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Clean gently using a soft cloth.
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Store each item separately to prevent scratches.
If you need product-specific care instructions, feel free to contact us.
Business & Bulk Orders
TreasureIslan.com welcomes inquiries for:
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Bulk purchases
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Corporate gifting
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Festival gifts
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Wedding jewelry orders
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Retail partnerships
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Business collaborations
Please email us with your requirements, and our team will respond with suitable options.
Feedback & Suggestions
We value every customer's opinion.
Your feedback helps us improve our products, services, and overall shopping experience.
Whether you have compliments, suggestions, or constructive criticism, we would love to hear from you.
Privacy of Your Information
Your personal information is handled responsibly and securely.
Information shared through our contact channels is used only for customer support, order management, and related services in accordance with our Privacy Policy.
We never intentionally misuse customer information.
Response Time
We strive to respond as quickly as possible.
Typical response times are:
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Email: Within 24–48 business hours
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Phone: During business hours
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Order-related queries: Usually within one business day
Complex cases may require additional verification and therefore may take slightly longer.
Why Contact TreasureIslan.com?
Customers trust us because we provide:
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Friendly customer support
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Secure shopping experience
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Transparent communication
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Quality jewelry
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Reliable order assistance
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Fast query resolution
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Professional service
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Customer-first approach
Stay Connected
We continually work to improve our services and product collections. Whether you're shopping for yourself or searching for the perfect gift, TreasureIslan.com is committed to making your experience enjoyable and memorable.
If you have any questions before or after your purchase, don't hesitate to reach out.
We look forward to serving you.
Contact Summary
Website: TreasureIslan.com
Business Category: Jewelry
Email: treasureislan555@gmail.com
Phone: 9091555637
Address:
Kalika Khali
PO: Mathchandipur
District: Purba Medinipur
West Bengal – 721659
India
GST Number: 19BQVPK1023K1ZH
Thank you for choosing TreasureIslan.com. We sincerely appreciate your trust and look forward to providing you with exceptional products and outstanding customer service.