Privacy policy

Effective Date: August 4, 2026

Welcome to TreasureIslan.com. Your privacy is important to us. This Privacy Policy explains how TreasureIslan.com collects, uses, stores, shares, and protects your personal information when you visit our website or purchase products from us.

By accessing or using TreasureIslan.com, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our website.

1. Business Information

Business Name: TreasureIslan.com

Category: Jewelry

Email: treasureislan555@gmail.com

Phone: +91 9091555637

Business Address:

Kalika Khali

PO: Mathchandipur

District: Purba Medinipur

West Bengal – 721659

India

GST Number: 19BQVPK1023K1ZH

2. Information We Collect

We collect information to provide a secure, efficient, and personalized shopping experience.

Personal Information

When you interact with our website, we may collect:

  • Full Name

  • Email Address

  • Mobile Number

  • Shipping Address

  • Billing Address

  • Postal Code

  • Order Details

  • Payment Information (processed securely through payment partners)

  • Communication Preferences

Automatically Collected Information

While browsing our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Date and Time of Visit

  • Pages Visited

  • Time Spent on Pages

  • Referral Website

  • Cookies and Similar Technologies

3. How We Use Your Information

Your information may be used for various legitimate business purposes, including:

  • Processing orders

  • Shipping products

  • Providing customer support

  • Sending order confirmations

  • Sending delivery updates

  • Responding to inquiries

  • Preventing fraud

  • Improving website performance

  • Personalizing your shopping experience

  • Marketing promotions (only where permitted)

  • Conducting analytics

  • Complying with legal obligations

  • Maintaining website security

4. Order Processing

When you place an order, we use your information to:

  • Verify your purchase

  • Process payments

  • Confirm your order

  • Arrange shipment

  • Track deliveries

  • Handle returns

  • Process refunds where applicable

  • Contact you regarding your order

Without certain information, we may be unable to complete your purchase.

5. Payment Information

TreasureIslan.com does not store complete debit card, credit card, or banking credentials on its servers.

Payments are processed through secure third-party payment gateways that comply with applicable security standards.

Please review the privacy policies of your selected payment provider before making payments.

6. Cookies

Our website uses cookies to improve user experience.

Cookies help us:

  • Remember your preferences

  • Keep you logged in

  • Analyze website traffic

  • Improve website performance

  • Understand customer behavior

  • Deliver relevant content

You may disable cookies through your browser settings. However, some features of the website may not function properly.

7. Marketing Communications

If you subscribe to newsletters or promotional updates, we may occasionally send:

  • Product launches

  • Discount offers

  • Seasonal promotions

  • New arrivals

  • Exclusive member benefits

You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.

8. Customer Support

When contacting customer support, we may retain records of:

  • Emails

  • Phone conversations

  • Contact forms

  • Complaint details

  • Feedback

  • Support history

This information helps us improve our customer service and resolve future issues efficiently.

9. Information Sharing

We value your privacy.

We do not sell or rent your personal information.

However, we may share information with trusted service providers necessary to operate our business, including:

  • Shipping companies

  • Courier partners

  • Payment processors

  • Website hosting providers

  • Technology service providers

  • Analytics providers

  • Marketing service providers

These partners receive only the information necessary to perform their services and are expected to protect your information.

10. Legal Requirements

We may disclose personal information if required by:

  • Applicable law

  • Court orders

  • Government authorities

  • Regulatory agencies

  • Law enforcement authorities

Such disclosures will only occur where legally required or permitted.

11. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information against:

  • Unauthorized access

  • Data loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

Although we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure.